Chigo Services - Expert Repairs and Maintenance

Chigo Air Conditioning Co. Ltd, a multinational manufacturer of home appliances, is one of the largest air conditioner and refrigerating system manufacturers in the world. With its roots in China, Chigo offers a wide range of products, including refrigerators, washing machines, and air conditioners. As an authorized service provider for Chigo products in Nepal, Smart Care is proud to offer comprehensive repair and maintenance services. With a team of fully trained and expert engineers, we have built a wide network of technicians throughout Nepal to provide convenient home service. No matter where you live, we are available at every corner of Nepal with just a single call. You can easily book an expert technician through the Smart Care app or website, and we will ensure prompt service delivery.

We have implemented an e-TRAC/CRM system that allows real-time tracking of repairs. This system controls inventory management, keeps consumer and product records updated, tracks warranties and sales, and ensures that all service centers are managed efficiently. With our e-TRAC/CRM system, customers can track the status of their repairs, provide feedback, and stay up to date with the repair process. We believe that by making our customers smile, especially during times when they may be frustrated or disappointed with their device or brand experience, we can ensure their satisfaction and happiness. Today, seven of the top 10 largest electronics companies in Nepal rely on Smart Care for their repair services, showcasing our commitment to excellence.

Qualities of Our Services:

Reliable and Expert Technicians:

Our technicians are highly skilled, reliable, and experienced in repairing Chigo appliances. They undergo rigorous training and are dedicated professionals committed to providing the best service. As company employees, our technicians adhere to strict ethical standards, ensuring your trust and satisfaction.

On-Site Service:

We understand the importance of convenience, which is why we offer on-site repair services. Our technicians will visit your location to diagnose and resolve the issue, saving you the hassle of transporting your appliance to a service center.

Repair Warranty:

To ensure your peace of mind, we provide a warranty on our repair services. We stand behind the quality of our work and offer a 100-day warranty on consumable parts and a 1-year service warranty.

Proper Fault Finding:

Our technicians are equipped with advanced tools and expertise to accurately identify and diagnose faults in Chigo appliances. Through meticulous fault finding, we ensure that the root cause of the issue is addressed, leading to effective repairs.

No Hidden Charges:

At Smart Care, transparency is our priority. We believe in providing upfront pricing with no hidden charges. You can trust that the cost you are quoted is fair and reflects the services provided.

Payment Terms:

Customer satisfaction is our motto, and we offer flexible payment options. You can choose to pay in cash or make online payments once the service is completed to your satisfaction.

Estimate Repair Price:

After completing the repair service, you will be informed of the total cost, including the service charge and the cost of any spare parts used, if applicable.

Terms and Conditions of Repair and Maintenance Services:

We provide a 100-day warranty on consumable parts and a 1-year service warranty, ensuring that you receive reliable and long-lasting repairs. While our service charges are fixed, the cost of spare parts may vary. We source genuine spare parts at competitive rates to provide you with the best value for money.

Related Brands - Chigo Repair Experts are available for:








Popular Services Near You:



Air Conditioner

Washing Machine

Microwave Oven


Air Purifier

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Frequently Asked Questions:

Q: How much will a technician charge?

A: The technician will thoroughly inspect your appliance and provide a final quote after detecting the fault. You can choose to proceed with the service or decline it. If you opt for an inspection without availing any other service, an inspection charge of NPR 500 will apply.

Q: Do you provide a warranty on spare parts?

A: As we do not manufacture spare parts ourselves, the warranty period may vary depending on the company. However, as a gesture of customer satisfaction and loyalty, we offer a 3-month warranty on parts and a 1-year service warranty.

Q: Will the Chigo appliance be repaired at home, or do I need to bring it to the shop? Will there be any additional transportation charges?

A: After the initial diagnosis by the technician, they will determine if the servicing can be done at your home based on the scope of work. In cases where the servicing needs to be done outside the home, customers are responsible for providing travel allowances.

Why Choose Smart Care?

Experienced and Reliable Technicians: Our expert service providers employ experienced and skilled technicians who undergo comprehensive training. As all our technicians are company employees, you can trust them to deliver professional service without any concerns of fraud or cheating.

Best Service Charge: By booking expert technicians through Smart Care, you can enjoy the same budget-friendly rates or even lower prices compared to local technicians. We will provide expert Chigo product technicians who will diagnose and resolve any issues efficiently.

Comfortable and Easy: Ordering Chigo repair services from us is simple and hassle-free. You can easily book expert service providers through our platform, and we will send an experienced technician to your doorstep at your preferred time.

e-TRAC/CRM System: Our advanced e-TRAC/CRM system allows customers to track their repairs instantly. It also enables in-store sales agents and customer support to monitor repairs and provides an opportunity for customers to provide feedback on the repair process.

Safety Assurance: We prioritize safety and ensure a secure Chigo repair service. Our technicians handle your appliance repairs with care and professionalism, ensuring the safety of your valuable devices.

Genuine and Original Spare Parts: We stock almost all companies' original spare parts at genuine rates, ensuring the authenticity and reliability of our repairs.

Service Guarantee: We are confident in the quality of our service. Therefore, we provide a 100-day warranty on spare parts and a 1-year warranty on service, giving you peace of mind.

At Smart Care, we understand what is important to you. We aim to shape the right solution based on your needs and deliver services in the most efficient way possible. Our customers are the backbone of our business, and we take pride in serving them with experienced professionals. Residents of Nepal can rely on Smart Care for Chigo repair and maintenance services without any stress. With our skilled and reliable experts, Smart Care's Chigo Repair Services in Nepal are highly sought after. We offer complete end-to-end after-sales service support and ensure efficient spare parts management, a crucial aspect of repairing appliances and electronic goods. We source genuine spare parts from trusted vendors and companies, allowing us to provide high-quality repairs.