Welcome to Smart Care, your premier destination for CCTV repair and installation services. We understand the importance of CCTV surveillance in ensuring the safety of your home, school, office, and other premises. When your CCTV system malfunctions or stops working, it compromises your security. That's why we're here to offer reliable and efficient CCTV repair and maintenance services.

Why Choose Smart Care for Your CCTV Needs?

Reliable and Expert Technicians:

Our team of technicians consists of experienced and trained professionals who specialize in CCTV installation, uninstallation, repair, and maintenance services. You can trust our experts to handle any issue with precision and expertise.

Onsite Service:

We provide onsite service for your convenience. Our technicians will visit your location to assess and repair your CCTV system, ensuring minimal disruption to your daily routine.

Repair Warranty:

We stand behind the quality of our work. That's why we offer a repair warranty, providing you with peace of mind knowing that we're committed to resolving any issues that may arise after the repair.

Proper Fault Finding:

Our technicians are skilled in identifying the root cause of CCTV malfunctions. They employ advanced diagnostic techniques to pinpoint the fault accurately, allowing for efficient and effective repairs.

No Hidden Charges:

At Smart Care, transparency is key. We believe in providing upfront pricing with no hidden charges. You'll know exactly what to expect, and there will be no surprises when it comes to the cost of our services.

Payment Terms:

We value your satisfaction, and for your convenience, we offer flexible payment options. You can choose to pay in cash or online after the completion of the service.

Estimate Repair Price:

Once the repair service is complete, you will receive an itemized breakdown of the service charge and the cost of any spare parts used during the repair.

Terms and Conditions of Repair and Maintenance Services:

 

We provide a 100-day warranty on consumable parts and a 6-month service warranty. The service charges are fixed, but if any spare parts need to be replaced, additional charges will apply.

Related Brands CCTV Repair Experts are available:

We have expertise in repairing CCTV systems from popular brands like HIKVISION and DAHUA. Rest assured that our technicians are well-versed in handling various CCTV models and brands.

Frequently Asked Questions (FAQs):

Q: How much will be charged by the technician?

A: Our expert technician will thoroughly inspect your CCTV system and provide a final quote based on the detected fault. You can choose to proceed with the service or decline it. If you opt for only an inspection without availing any other service, an inspection charge of 300 will apply.

Q: Do you provide a warranty on spare parts?

A: While we do not manufacture spare parts ourselves, we offer a 3-month warranty on parts and a 6-month service warranty for customer satisfaction and loyalty.

Q: Will the CCTV repair be done at my home or do I need to bring it to the workshop? Will there be any transportation charges?

A: After an initial diagnosis by our technician, it will be determined whether the servicing can be done at your home or if it requires workshop service based on the scope of work. In cases where servicing needs to be done outside of your home, transportation charges will apply and need to be provided by the customer.

Why Choose Smart Care?

Experienced and Reliable Technicians:

Our expert service providers have experienced and skilled technicians who are fully trained by different companies. All our technicians are company payroll employees, ensuring transparency and eliminating concerns of fraud or cheating.

Best Service Charge:

You can book expert technicians from us at the same or even lower rates than local technicians. We provide skilled CCTV technicians who can diagnose problems and resolve issues effectively.

Comfortable and Easy:

Ordering CCTV services from Smart Care is simple and hassle-free. You can easily book expert service providers through our user-friendly platform. We will send an expert technician to your doorstep at your convenience.

Safety Assurance:

We prioritize your safety and offer a secure CCTV repair service. Your CCTV system will be handled with care and expertise, ensuring its proper functioning and enhancing your security.

Genuine and Original Spare Parts:

We maintain a stock of genuine spare parts from various companies, ensuring the authenticity and quality of replacements at affordable prices.

Service Guarantee:

We provide a 100-day warranty on spare parts and a 6-month service warranty. Our commitment to your satisfaction is reflected in the guarantee we offer for our services.

At Smart Care, we understand the importance of reliable CCTV systems for your security needs. Our experienced technicians and comprehensive repair and maintenance services make us the go-to choice for CCTV repairs in Nepal. Trust us to deliver exceptional service and ensure the optimal performance of your CCTV system. Contact us today to experience the convenience and benefits of our top-notch CCTV repair and maintenance services.