Welcome to Smart Care Service and Solution Pvt. Ltd, your one-stop destination for top-notch whirlpool washing machine repair and maintenance services in Nepal. With a vast network of skilled technicians and a commitment to excellence, we ensure your appliances are in safe hands. Discover why we are the preferred choice for all your repair needs:

About Smart Care

At Smart Care, we take immense pride in being the pioneers in the world of home appliance repair and maintenance services. Established with a vision to offer unparalleled service, we have become a trusted name throughout Nepal. Here's why you should choose us:

  • Wide Range of Expert Technicians: We boast a team of highly skilled and certified technicians spread across Nepal, ready to serve you promptly.

  • Swift Response: Smart Care is committed to providing quick and efficient service. We promise to reach your doorstep within 3 hours of your service request.

  • Genuine Spare Parts: We understand the importance of genuine spare parts. That's why we stock a comprehensive range of original Whirlpool spare parts to ensure the longevity of your appliances.

  • Service Warranty: For your peace of mind, Smart Care offers a 1-year service warranty and a 6-month warranty on spare parts.

  • Dedicated Call Center: Our customer support is unparalleled. With our in-house call center, we offer seamless assistance for all your queries and concerns.

  • Online Service Request: Convenience is our priority. Visit our user-friendly website to log your service request and track the status of your complaint in real-time.

Common Whirlpool Washing Machine Failures and Solutions

We understand that your whirlpool washing machine is an essential part of your daily life. Here are five major failures and their solutions that we can address:

  1. Machine Not Starting:

    • Solution: Check the power supply, plug, and fuse. If the issue persists, contact Smart Care for a professional assessment.

  2. Drainage Problems:

    • Solution: Ensure there are no blockages in the drainage pipe or filter. If the problem persists, our technicians can diagnose and fix it.

  3. Excessive Noise During Operation:

    • Solution: Inspect for any foreign objects inside the drum. If the noise continues, Smart Care technicians can perform a thorough inspection and necessary repairs.

  4. Machine Not Agitating or Spinning:

    • Solution: The belt or motor may need replacement. Our experts can identify and resolve the issue effectively.

  5. Leaking Water:

    • Solution: Check for loose connections, damaged hoses, or door seals. If the leak persists, get in touch with Smart Care for professional assistance.

Frequently Asked Questions (FAQs)

Here are answers to some frequently asked questions:

Q1: How do I book a service with Smart Care? A1: Booking a service is easy. Visit our website and log your service request. You can also call our toll-free number or visit our service center in Kumaripati, Lalitpur.

Q2: Do you provide service outside of the Kathmandu Valley? A2: Yes, Smart Care covers the entire country. We have technicians ready to assist you in every corner of Nepal.

Q3: What happens if my appliance faces issues after the service? A3: We offer a 1-year service warranty. If a problem arises within this period, simply contact us, and we will take care of it.

Q4: Are your technicians certified to repair Whirlpool appliances? A4: Absolutely. Our technicians are certified and well-trained to handle Whirlpool appliances with expertise.

Q5: Can I track the status of my service request in real-time? A5: Yes, you can. Our website allows you to track the status of your complaint request in real-time.

Contact Us

For any queries, bookings, or assistance, feel free to get in touch with us:

  • Email: smartcare.np@gmail.com
  • Address: Kumaripati, Lalitpur, Near Bluebird College, Nepal
  • Contact Numbers:
    • Landline: 977-1-5970066
    • Mobile: 9851201580, 9802074555
  • Toll-Free Number: 16600144555

Smart Care Service and Solution Pvt. Ltd is your dedicated partner for all your Whirlpool washing machine repair and maintenance needs. Our commitment to quality, prompt service, and genuine parts makes us the top choice in Nepal. Trust us with your appliances, and we will ensure they work seamlessly for years to come.