Toshiba Repair Services - Smart Care
Toshiba offers a range of exceptional products, such as LED TVs that provide great value for 4K viewing, featuring Chromecast and impressive picture quality. Additionally, Toshiba offers washing machines, refrigerators, air conditioners, and many other home appliances in the Nepali market, all equipped with advanced features. As an authorized service center, Smart Care provides comprehensive after-sales support for Toshiba products. If you encounter any issues with your Toshiba appliances, you can rely on our service center or conveniently book our experts through Smart Care's mobile app or website.
Smart Care is your one-stop solution for hiring experts and resolving any issues with your Toshiba products. We offer our services throughout Nepal, ensuring that you receive prompt assistance right at your doorstep. Our team of technicians at Smart Care is reliable, experienced, well-trained, and highly skilled professionals. Moreover, we have access to original and genuine spare parts at more affordable rates compared to the market. Our primary goal is to bring a smile to our customers' faces, especially during frustrating moments when their devices require repair. This commitment to customer satisfaction has led us to serve seven of the top 10 largest electronics companies in Nepal today.
Qualities of Our Services:
Reliable and Expert Technicians:
Our team of technicians comprises reliable experts who possess extensive experience and skills in their field. With their expertise, they can effectively diagnose and repair any issues with your Toshiba products.
To provide you with convenience, our technicians offer on-site services, ensuring that your Toshiba appliances are repaired in the comfort of your own home.
We stand behind the quality of our repair services by offering a repair warranty. This warranty provides you with peace of mind, knowing that your Toshiba appliance will be covered in case of any further issues.
Proper Fault Finding:
Our technicians are meticulous in their approach and employ proper fault-finding techniques to identify the root cause of the problem accurately. This enables them to provide effective solutions for your Toshiba appliances.
No Hidden Charges:
At Smart Care, we believe in transparency. We do not have any hidden charges, and our pricing is upfront and clear. You can trust us to provide you with a fair and honest service experience.
Customer satisfaction is our top priority. Once the service is completed, you can conveniently pay for it in cash or online, depending on your preference.
Estimate Repair Price:
After the repair service is completed, you will receive an invoice detailing the service charges and the cost of any spare parts used.
Terms and Conditions of Repair and Maintenance Services:
Warranty: Smart Care offers a 100-day warranty on consumable parts and a 1-year service warranty, ensuring that you receive reliable and long-lasting repairs.
Costing: Our service charges are fixed, but if any spare parts need to be replaced, there will be additional charges for those parts.
Related Brands: In addition to Toshiba, our repair experts are also available for brands such as LG, Samsung, IFB, Electrolux, Skyworth, Hisense, and more.
Popular Services Near You:
We provide repair services for various appliances, including refrigerators, LCD/LED TVs, air conditioners, washing machines, microwave ovens, humidifiers, and air purifiers.
Our services are available in popular locations across Nepal, including Kathmandu, Lalitpur, Bhaktapur, Pokhara, Narayanghat, and Butwal.
Frequently Asked Questions:
Q: How much will a technician charge?
A: Our expert technicians will thoroughly assess the issue before providing you with a final quote. You can then choose to proceed with the service or decline it. If you opt for only an inspection without availing any other service, there will be an inspection charge of NPR 500 for out-of-warranty complaints.
Q: Do you provide a warranty on spare parts?
A: Since we do not manufacture spare parts ourselves, the warranty period varies depending on the manufacturer. However, for customer satisfaction and loyalty, we offer a 3-month warranty on parts and a 1-year service warranty.
Q: Will air conditioner repair be done at home or do I need to bring it to the workshop? Will there be any extra charges for transportation?
A: After the initial diagnosis by our technician, they will determine whether the servicing can be performed at your home or if it needs to be done outside. If the servicing requires the appliance to be taken to the workshop, customers will need to provide travel allowance for the technician.
Why Choose Smart Care?
Experienced and Reliable Technicians: Our expert service providers consist of experienced and skilled technicians who undergo comprehensive training. All our technicians are company employees, eliminating concerns of fraud or cheating.
Best Service Charge: You can book expert technicians through us at a budget-friendly price, often lower than that of local technicians. We ensure that expert Toshiba technicians diagnose and fix the issues with your appliances.
Comfortable and Easy: Ordering Toshiba repairs from us is simple and hassle-free. You can easily book expert service providers through our platform, and we will promptly send a technician to your doorstep at the scheduled time.
e-TRAC/CRM System: We utilize an efficient e-TRAC/CRM system that allows customers to track their repairs in real-time. It also enables in-store sales agents and customer support to monitor repairs and provides an opportunity for customers to provide feedback.
Safety Assurance: At Smart Care, we prioritize your safety. We offer a reliable and secure Toshiba repair service for your appliances, ensuring that they are handled with care.
Genuine and Original Spare Parts: We have access to genuine spare parts from various companies, allowing us to provide reliable repairs using authentic components.
Service Guarantee: We stand by the quality of our services. That's why we provide a 100-day warranty on spare parts and a 6-month service warranty, giving you peace of mind.
We understand the importance of meeting your needs and preferences. At Smart Care, we strive to deliver services in the most effective way possible. We cater to your present requirements while also building for the future. Our customers are at the core of our business, and our experienced professionals make Smart Care the go-to destination for Toshiba repair and maintenance services in Nepal. Rest assured, our experts are skilled, qualified, and reliable. Choose Smart Care for all your Toshiba repair needs in Nepal, and experience our commitment to delivering complete end-to-end after-sales service support.